Mychal Threets, a supervisor at the Fairfield Civic Center Library in Solano County, California, has garnered a substantial following on social media by promoting “library joy” and sharing his passion for reading. Despite his enthusiasm, he faced increasing challenges in his workplace, where the library had transformed into a refuge for individuals dealing with homelessness, substance abuse, and mental health issues.
Over the course of a year, Threets documented over 170 incidents of disruptive behavior among library patrons, including property damage and physical altercations. These experiences heightened his anxiety and depression, leading him to make the difficult decision to leave his position at the age of 34. He announced his departure online, expressing gratitude for his time at the library.
Threets' situation reflects a broader trend among librarians nationwide, who are grappling with the tension between their commitment to community service and the need for self-preservation. As libraries increasingly serve as access points for social services, staff are reporting high levels of stress, burnout, and psychological trauma.
According to Karen E. Fisher, a professor at the University of Washington, the current social climate has intensified the pressures faced by library professionals. Many libraries are among the few places offering free indoor spaces, which has drawn individuals in crisis, necessitating that librarians assume roles beyond their traditional duties.
For example, Misty Jones, the director of San Diego's public library system, highlighted her background in mental health as beneficial for her role, noting that the San Diego Central Library has experienced incidents such as overdoses, vandalism, and assaults. While such physical confrontations are rare, the psychological impact is lasting.
In New York City, librarians also face similar challenges, with staff members expressing concerns about their safety and well-being in the workplace. Reports of tragic events, including suicides and shootings in libraries, further illustrate the hazardous environment in which these workers operate.
In response to these growing issues, library staff are seeking solutions to improve worker safety and mental health. Studies have revealed that a significant percentage of library workers have experienced aggressive behavior from patrons. Various library systems are implementing measures such as introducing social workers, providing overdose reversal medication, and offering training on mental health responses.
Despite the overwhelming challenges, many librarians remain committed to their work, recognizing the essential role libraries play in their communities. Peer-led support groups for library workers have also been initiated to foster a sense of community and develop strategies for maintaining safety and support in their workplaces.