Dorval R. Carter Jr., the president of the Chicago Transit Authority, has faced severe criticism for the state of the city's public transportation system. Calls for his ousting have emerged due to ongoing financial issues, service problems, and safety concerns. Despite citing signs of progress, critics argue that other cities have made greater strides in restoring public transit. The agency has also grappled with employee retention and is facing a significant budget shortfall in the coming years. The situation has sparked frustration and calls for change, reflecting broader challenges in public transit systems across the country.